Refund Policy – Ocom Accounts Academy LMS
At Ocom Accounts Academy, we are committed to delivering high-quality, practical accounting education. Please read our refund policy carefully before enrolling in any course.
1. General Policy
- Course fees once paid are non-refundable.
- By enrolling, the student agrees to this refund policy.
2. Exceptions for Refund
Refunds may be considered only under the following conditions:
- Duplicate payment made by the student
- Technical issues from our side that prevent access to the LMS for an extended period
- Course not delivered as promised (subject to verification by the academy)
All approved refunds will be processed at the sole discretion of Ocom Accounts Academy.
3. Refund Request Process
- Students must submit a written refund request via email within 3 days of enrollment.
- The request must include:
- Full name
- Course name
- Payment details
- Reason for refund request
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after enrollment
- Lack of time or commitment to complete the course
- Dissatisfaction due to personal expectations not aligned with course content
- Failure to complete the course within the access period
- Partial usage of course materials or LMS access
5. Processing of Refunds
- Approved refunds will be processed within 7–14 working days.
- Refunds will be made through the original payment method.
- Any transaction or processing charges may be deducted.
6. Course Transfer
- Course enrollment is non-transferable to another person.
- Requests for switching to another course may be considered on a case-by-case basis.
7. Cancellation by Academy
- Ocom Accounts Academy reserves the right to cancel or reschedule any course.
- In such cases, students will be offered:
- Full refund, or
- Option to enroll in an alternative course
8. Contact for Refund Requests
For any refund-related queries, please contact:
Ocom Accounts Academy
???? Email: ocomacademy@gmail.com
???? Phone: 9656270775
